It's My Birthday Priced From

Returns
Our returns policy is 14 days.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If the refund is approved a credit will automatically be applied to your credit card or original method of payment, within seven days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded (unless faulty).

Exchanges (if applicable)
We will replace items if they are defective or damaged.

Shipping
Urban Hound Australia is not responsible for items lost in the post. We highly recommend selecting a tracked shipping option to avoid this issue.

Shipping
Urban Hound Australia is not responsible for items lost in the post. We highly recommend selecting a tracked shipping option to avoid this issue.

The customer is responsible for paying return shipping costs (unless products are faulty). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.